The City of Glasgow's Department of Public Works' normal business hours are Monday - Friday, 7:30 AM - 4:00 PM. Emergency service responses are dispatched through the Glasgow Police Department outside normal business hours. The Department is generally supervised by the Superintendent, who is responsive to the City's Mayor. Department of Public Works has a core staff of 38 full time men and women. Additional part time positions are filled seasonally, to address the leaf collection program.

The Department of Public Works is responsible for the maintenance of parts of the City's infrastructure, including collection and disposal of solid waste, storm water systems, roads, recycling, sidewalks, parking lots and the bus system.

The City of Glasgow contracts for engineering services that support the Department of Public Works. Capital projects, major improvements and upgrades to infrastructure are engineered and released for bid. Money for capital projects is allocated in the general revenue funds for each year, according to the needs of the City.

The Department of Public Works has an enormous task in maintaining the City's ever-growing, ever-disintegrating vital network of underground and over-the-ground storm water systems, vehicle and pedestrian transportation routes, public parking structures, solid waste collection and disposal, extensive sidewalk routes, all of which are seasoned with a frequency of emergency scenarios generated by the unpredictable of our weather environment, corrosion, the physics of stress, and occasionally by man's uncautioned intervention. Regardless, we at the Department of Public Works are persistent in our mission to serve the City of Glasgow's 13,300 people and we will endeavor to provide our traditionally high level of public services to the community.