Where do I pay parking tickets?
Parking tickets may be paid at the Administration Offices on first floor of City Hall during normal business hours of 7:30 AM - 4:30 PM. There is also a “ticket drop box” located at the Police Department near the doorway facing Washington Street.
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Where do I get a business license?
The Business License Office is located on the first floor of City Hall at the rear of the building.
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Where do I pay my water bill?
The Glasgow Water Company is located on the first floor of City Hall inside the front doors and to the right. Night deposits may be made at the slot to the right of the front entry.
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Where do I pay my electric bill?
Electric providers include the Glasgow Electric Plant Board phone (270- 651-8341) or Farmers Rural Electric Cooperative FRECC (phone 270-651-2191). For information about billing, please contact the appropriate provider.
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How do I report a gas leak?
Call the emergency contact number at Atmos Energy at (270) 651-8989.
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How do I find out of there are job openings with the City?
All employment opportunities with the City of Glasgow are advertised in the local newspaper. In addition, a listing of job openings may be found here.
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When is my City Property Tax due?
City Property Tax Bills are received by property owners by November 1st of each year.

If paid by Nov. 30th - 2% discount.
If paid by Dec. 31st - 1% discount.
If paid by Jan 31st – net bill
If paid after Jan 31st – penalty and interest applied.
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Where do I get a building permit?
Building permits are issued by the Glasgow Building Inspector located on the 2nd floor of Glasgow City Hall during regular business hours of 7:30 AM - 4:30 PM. Phone (270) 651-3921 for more information or visit the Department’s webpage for details about the process.
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Who are the members of the City Council?
Members of the Glasgow City Council and their contact information can be found here.
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What are the office hours for City Hall?
City Hall regular business hours are 7:30 AM - 4:30 PM, Monday-Friday. City Offices are closed on most Federal Holidays.
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How do I file a complaint with the City?
Citizens may register a complaint using the Citizens Response Number (270) 629-CITY (2489). See information about the Citizens Response Program (C.I.T.Y.) below.

Complaints related specifically to the Police Department should be reported to the Glasgow Police Chief by calling (270) 651-5151.
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What is 629 - CITY?
C.I.T.Y. is the customer service center for the city government of Glasgow. By dialing (270) 629-CITY (2489) you can ask a question, register a complaint, and offer a suggestion. A trained service representative will answer your call Monday through Friday between 7:30 AM and 4:30 PM. After hours, you can leave a message on our voice mail.

What can I report to C.I.T.Y.?
Any question or concern regarding the City of Glasgow and its services such as trash collection, street maintenance, traffic signals, signs, street lights, permits, defective sidewalks, debris and weeds, maintenance in city parks, etc. can be reported to C.I.T.Y.

What information should I have ready before calling?
Be ready to give the exact address or location of the problem you are reporting and a complete description of what is wrong. Remember...the service representative you call has not seen the problem you are reporting and will ask you some questions to fully understand the situation.

Why not call a City Department directly?
By dialing (270) 629-CITY (2489), you don't have to guess which city department can handle your problem or answer your question. If you have a request to register, it will be entered into our specially designed computer system and forwarded to the responsible department where a work order is produced and an investigation is made. A copy will also be forwarded to the Mayor's office when the problem occurs and when the problem has been solved.
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Where do I pay my City taxes?
Taxes may be paid in the Administration Office located on the first floor of City Hall during regular business hours of 7:30AM - 4:30 PM. For information call City Hall at (270) 651-5131.
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Where do I get a driver's license?
Drivers licenses are issued by the Circuit Court Clerk’s Office located in the Barren County Court House. For information call (270) 651-3763.
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Where do I go to register my car or get tags for my vehicle?
Car registration is conducted in the County Court Clerk’s Office located in the County Government Building. For information call (270) 651-3783.
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How do I find out what is scheduled at the Plaza Theatre and get tickets?
All events can be seen at the Plaza Theatre's web site at www.plaza.org. You may also call (270) 361-2101, x0 to get information, purchases tickets, etc.
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Where is the Veterans' Affairs office located?
The Veterans’ Representative (Mr. Gary Jones) Office is located on the ground floor (Basement Level) of City Hall.
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Where do I get a marriage license?
Marriage Licenses are issued by the County Clerk’s Office located in the Barren County Government Building. For information call (270) 651-3783.
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How do I find out about unemployment benefits?
Call (270) 651-2121 or visit the Department of Manpower Services located on North Green Street.
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What is the number for the unemployment office?
(270) 651-2121
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Where do I look up deeds and other property information?
Contact the Property Valuation Administration (PVA) Office located in the Barren County Government Building. Phone (270) 651-2026 for more information.
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Where can I get a copy of my birth certificate?

1-(502)-564-4212 or www.vitalchek.com Mailing Address: Office of Vital Statistics, 275 East Main Street, Frankfort, KY 40621. $10 per copy

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Where do I get an ID or work permit for my teenage?
Work permits are no longer required for teenagers. For more info contact the Department of Manpower Services, North Green Street – Phone (270) 651-2121
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